Privacy Policy
Last updated: October 31, 2025
1. Introduction
Welcome to MeriCity. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We collect and process the following information:
- Account Information: Email address, name, and profile picture (if you sign in with Google)
- Issue Reports: Photos, descriptions, location data, and timestamps of reported civic issues
- User Activity: Comments, votes, and interactions with other users' reports
- Location Data: Geographic coordinates when you report an issue (only with your permission)
- Technical Data: IP address, browser type, device information, and usage statistics
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our service
- To process and display your reported civic issues
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
4. Data Sharing and Public Information
Public Information: The following information is publicly visible to all users:
- Your display name
- Issue reports you create (including photos, descriptions, and locations)
- Comments you post on issues
- Votes you cast on issues
Private Information: Your email address is never shared publicly and is only used for account management and notifications.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data
- Objection: Object to our processing of your data
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Third-Party Services
We use the following third-party services:
- Supabase: For database and authentication services
- Google OAuth: For optional social login
- Leaflet/OpenStreetMap: For map display services
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
11. Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
12. Contact Us
If you have any questions about this privacy policy, please contact us through our contact page or email us at privacy@mericity.com.